Hancock Service Center
5610 Hopkins Road, Richmond, VA 23234 804.275.8977

General / Misc

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Don't Blow a Gasket! (Valve Cover Gasket Replacement)

When you head out to your vehicle after it's been parked and notice oil leaking underneath it, that's something to have looked at right away.  Oil leaks mean your oil level is probably low, and r...
Published on: Feb 02, 2025

Getting Off to a Running Start (Starter Replacement)

When you start your vehicle’s engine, there’s another motor that makes that whole process possible.  It’s called the starter, and it’s a small electric motor that gets you...
Published on: Oct 06, 2024

Cold Facts about Heaters

Brrrr.  It's cold outside.  And if your vehicle's heater isn't working, then it's cold inside too.  No fun – and potentially dangerous: heat is needed to defrost your windshield.&...
Published on: Nov 01, 2023

Light into Darkness (Vehicle Lighting)

You need to be able to see at night and have other vehicles see you as well.  Spend a few minutes to check and make sure all your vehicle's outside lights are working.  It might help to have...
Published on: Oct 15, 2023

Steamed Up (Vapor Coming Out of Vents)

Sometimes you may notice a little steam or vapor coming out of your vehicle's vents when running the air conditioning or heater.  Is this something about which you need to worry? The answer is i...
Published on: Aug 27, 2023

Do You Know About Disc Brakes

Racing legend Richard Petty once said, "If you've got good brakes you can stay out of a lot of trouble." If you're hearing unusual sounds when you brake or if your brake pedal is feeling squishy or to...
Published on: Aug 16, 2023

Six Warning Signs Your Vehicle Needs Service (Repair Warning Signs)

Some drivers don't worry at all about their vehicles and neglect taking them in for service.  Here are six warning signs that it's time to head over to your NAPA AutoCare Center and get things ch...
Published on: Jun 25, 2023

Do I Need AWD? (Pros and Cons of AWD)

When the cold weather rolls around and the first slippery days confront drivers, it's tempting to say, "I need an all-wheel-drive or four-wheel-drive vehicle to deal with the weather."  Well, may...
Published on: Jun 18, 2023