Hancock Service Center
5610 Hopkins Road, Richmond, VA 23234 804.275.8977

Engine and Exhaust

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How Cool is That! (Coolant level sensor replacement)

Your vehicle’s engine runs hot.  It should, since it’s a series of little explosions that create the power that gets you going where you want to go.  To keep the engine cool, eng...
Published on: Mar 16, 2025

Air Blend Box

Richmond drivers push a few buttons or turn some knobs, and voila! They have air blowing on their feet or cool air chilling their face. But how does all that happen? Well, it's all thanks to the ...
Published on: Aug 14, 2022

Thermostat

The thermostat is an important part of your cooling system. Your vehicle’s thermostat performs a similar function to the thermostat in your home. At home, you set your thermostat to maintain a c...
Published on: Mar 31, 2022

The Hot Switch (Coolant Vacuum Valve Switch)

When the weather gets cooler, you want the cabin of your vehicle to stay warm.  When you switch on the heat, you may find the air that comes out of the vents just isn't hot.  The problem co...
Published on: Mar 15, 2022

Radiator Fans

If you’re old enough, you’ve heard the term “fan belt”. Back in the day the radiator fan in your vehicle was turned by a belt driven by the engine. There are still belt driven ...
Published on: Jul 27, 2021

Heater Core

You may have wondered where the warm air in your passenger compartment comes from. Well, as your engine starts to warm up, it also warms the coolant/antifreeze that circulates around the engine and th...
Published on: Apr 25, 2021

Simple Answers from Hancock Service Center for Richmond: Cooling System

Question My engine never overheats.  Why should I get a cooling system service? Answer That’s a good question to ask, because if you don’t have the full answer you may end up in tr...
Published on: Jan 02, 2021

Hancock Service Center Tech Question on Your Head Gasket

Question My name is Landon.  A bought a new minivan and it started smoking out the tail pipe.  They said my head gasket went out.  What can I do to prevent this from happening again? ...
Published on: Dec 06, 2020